Introducing online ordering v2.0

A MESSAGE ABOUT ONLINE ORDERS

Dear valued customers,

We would like to apologize to our clients for any difficulties you are having ordering online. We are currently experiencing 5 times our usual volume of orders. In the past few days, we have tripled our capacity with the help of our dedicated staff that is working tirelessly in a very stressful environment.

Deliveries have also been problematic, because our delivery service is struggling to find additional personnel to meet the extra demand of orders. Also, to operate our stores as safely as possible, preparing orders is taking longer than usual due to the extra time required to apply safety precautions with our staff.

Preparing phone orders for our elderly clients has added to our already heavy load. Should anyone be interested in taking and preparing phone orders for the elderly, please contact us by email.

The well-being of our employees and customers remains our top priority.

Thank you for your patience and understanding.

COVID-19

Dear valued customers,

As the coronavirus (COVID-19) situation evolves throughout North America, Supermarché PA is committed to taking the necessary measures to ensure the safety of our customers and our employees.

Additional hand sanitizer stations in all our stores
Continuous sterilization procedure for all high-risk areas: Cash registers, debit/credit payment terminals, cash screens, carts and grocery baskets, bathrooms, doors and handles, etc.
Any employee coming from abroad will undergo a mandatory self-quarantine at home for the recommended 14-day period
Our stores will be opening from 7:00 to 8:00am to prioritize our customers aged 60 years and over

We recognize the importance of these measures and will make changes to our procedures if necessary.

For your health and the health of others, please do not visit our stores if you are not feeling well. Supermarché PA encourages you to stay at home and use our online ordering system.

We thank you for your continued support. Stay safe and healthy!

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